Using Automation as a Change Agent for IT Transformation

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Digital transformation is a major part of new initiative driven by organizations to become a part of a new, digitally-connected market. These efforts can range from entire data center and cloud deployments to specific applications being leveraged for mobility and easier access.

“Digital transformation is at the center of business strategies as CEOs endeavor to capture the opportunities available in the digital economy,” said IDC Research Vice President Bob Parker. An IDC study shows that the worldwide digital transformation is impacting many major trends in the areas of leadership, customer experience, information, operating models, and workforces.

IDC pointed out that by the end of 2017, two-thirds of the CEOs of the G2000 will have digital transformation at the center of their corporate strategy. And, by 2020, 60 percent of the G2000 will have doubled their productivity by digitally transforming many processes from human-based to software-based delivery.

“Digital transformation is not just a technology trend, it is at the center of business strategies across all industry segments and markets,” added IDC Research VP Bob Parker. “Enabled by the 3rd Platform technologies of social, mobile, analytics, and cloud, digital transformation represents an opportunity for companies to redefine their customers’ experience and achieve new levels of enterprise productivity. Investment related to digital transformation will constitute the majority of growth in technology markets over the next five years and, as such, is becoming a priority for technology vendors as well.”

IT leaders see these benefits as they work hard to evolve their current IT environment. However, many of these decision makers lack the time and resources to embark on this journey, much less succeed at IT transformation. The challenge revolves around understanding what sits in the underlying data center and what can actually go through an IT transformation. From a lack of budget to having limited time to create real IT innovation, the potential of an organization is being limited because of a lack of an IT transformation strategy.

But it’s not always that easy

What if you have a mess in your environment today? If you’re integrating automation, aren’t you just creating messy automation? A big challenge for a lot of organizations is a complex and fragmented ecosystem to begin with. So, they write a whole bunch of scripts to help alleviate these issues. However, scripts – in many situations – can be a lot more fragile than agile. Plus, you really handcuff yourself if the person who wrote all of those scripts leaves your company.

To that extent – may organizations are left with the challenge of getting rid of the mess first, rather than automating it.

Good News for Automation Initiatives

IT automation and orchestration are acting as real-world change agents enabling IT transformation and direct business process enablement. IT executives are working with powerful automation technologies to help their environments become a lot more efficient and aligned with the business. Consider these big benefits behind automation and orchestration systems:

  • Removing legacy processes. Oftentimes, the ball of spaghetti within an organization’s IT infrastructure revolves around some piece of legacy process. Manual control of business or IT creates silos of operation which slow down the overall process. The amazing part about automation and orchestration is that you can tie in both IT and business into one change agent engine. For example, aligning specific applications with workload management to control incoming and outgoing users. Automating these processes helps resource control and allows users to be continuously productive.
  • Using software to create business innovation. When IT and business are aligned via automation and orchestration – you can simply respond to the market faster. By quickly aligning automation systems with IT and the organization, you push resources to where they are required most. This creates a less complex business process which uses IT as a direct tool for innovation.
  • Getting better metrics and business information to create IT transformation. It’s hard to create IT transformation when you have blind spots in your business and IT ecosystem. Automation and orchestration isn’t just a new way to delivery business and IT resources. Rather, these are powerful system which provide metrics, business and IT information, user analytics, and much more. Using this information, CIOs can make faster decisions around required IT and business components. By unifying core processes, IT executives can make better decisions around the business by using IT as an enabler.

Using Automation as an IT Change Agent

IT must be able to react to business demands. To accomplish this IT and business leaders need information and a good infrastructure which is capable of quickly responding to change. Instead of constantly putting out fires, today’s business and IT leaders are trying to plant more seeds for the business. Automation and business orchestration tools act as IT change agents by inserting intelligent tools and processes directly into the organization’s core.

Between data center integration and business optimization, executives reduce the time they spend trying to figure out reports and can utilize much more proactive systems. All of this helps save on time, money, and dramatically simplifies the journey towards IT transformation.

Modern CIOs simply can’t be left behind in today’s ever evolving IT landscape. Organizations are constantly finding ways to innovate by using technology. These advancements specifically help the business and all associated processes. By using automation and orchestration as a change agent for IT transformation you more closely align executive IT strategies with the requirements of the business. And, ultimately, this creates the next-generation business and IT architecture which can keep up with dynamic market demands.

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