At the cPanel conference during October in Houston, Texas, WHIR TV had the opportunity to talk to Igor Seletskiy, CEO and founder of web hosting software company CloudLinux, about the company’s hosting software platform, designed to optimize the environment for shared hosting.
CloudLinux attempts to solve the “bad neighbor” effect in shared environments by giving the hosting provider more granular control over the CPU (and other) resources available to individual users, who might otherwise abuse server resources (intentionally or unintentionally) to the detriment of other users sharing those resources.
In the interview with WHIR TV, Seletskiy says one of the most significant impacts hosting providers see when they deploy the software is a decrease in customer support demands. A significant portion of support calls, he says, are based on performance issues caused by users abusing their accounts.
There is also a security benefit to using CloudLinux, he says, since the isolation of specific user accounts makes it impossible for a hacker who has compromised an account to see the other accounts on the server, or whether there are other accounts on the server at all.
In the future, says Seletskiy, CloudLinux will make it possible for customers to select what version of PHP they are running. The new tool is currently in beta.
Talk back: are you a CloudLinux user? Do you offer shared hosting services? Do you deal with the performance issues Seletskiy describes? Are you interested in deploying hosting software to fix that issue? Let us know in the comments.