Yankee Group: Hosted Content Management On Rise

• By theWHIR.com , August 14, 2003

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August 14, 2003 -- (WEB HOST INDUSTRY REVIEW) -- Hosted Web content management services are an emerging sub-sector of the enterprise content management market, according to research and analysis firm, the Yankee Group (yankeegroup.com).

According to the Yankee Group, hosted content management offers customers a low-cost, low maintenance, quickly deployable Web publishing alternative to incumbent server-based solutions.

The Yankee Group finds that hosted management services offer two main benefits.

The first benefit is a lower total cost of ownership. Savings are derived from a lack of required hardware, software and network capacity investments. In addition, costs are further reduced as hosted solutions incorporate the expense of all product upgrades and maintenance in the annual fee.

The second benefit of hosted content management services was increased customer satisfaction stemming from lower downtimes and proactive fixing of bugs.

When considering a solution, the Yankee Group recommends that enterprises look to a vendors with proven products such as Atomz, Clickability, CrownPeak Technology, and iUpload.

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