February 10, 2010 — Web hosting provider SingleHop (www.singlehop.com) announced on Wednesday it has launched a new reseller program called Tandem (http://tandem.singlehop.com).
The announcement comes a week after competitor The Planet announced it had made several enhancements to its own reseller program.
The Tandem reseller platform is designed to provide resellers complete scalability, control, and flexibility in their offerings by taking advantage of all of SingleHop’s partnerships and technologies.
Tandem extends all the power and capabilities of SingleHop’s server management technologies, including online, desktop, and mobile platform LEAP, and server management platform Tandem Panel.
According to the press release, the Tandem system is built around “three key pillars that are designed to help dedicated server resellers succeed.”
The first is that Tandem offers data center grade server management systems to both the reseller and the end-user through Tandem Panel. through web and mobile interfaces. The second is live inventory feed, provisioning, and decommissioning.
The third is the ability to control servers via LEAP, LEAPMobile and LEAPWidget. The LEAP system lets resellers install firewalls, manage RDNS, offer OS re-installs, reboot servers and other key server management and troubleshooting tasks.
Resellers that sign up for the program will receive free unlimited Globalsign SSL’s, free R1Soft CDP agent, free banner design, free eFax service, free advertising credits, free Demowolf tutorials, and custom branded marketing materials
Ultimately, Tandem is designed to help resellers make more money regardless of their size. The program includes an intelligent pricing system, with a discount scale for servers, management, software and hardware that best fits the reseller’s business profile.
The program also offers a detailed marketing assistance program designed to maximize the server and data center information resellers can provide to their customers.
Additionally, the program’s extensive design customization features lets resellers brand every aspect of their customer’s experience.
“SingleHop was founded on unprecedented customer service and industry innovation, and Tandem has evolved out of our commitment to those goals,” says Zak Boca, president and CEO of SingleHop. “Just the idea that a reseller could have data-center grade controls over their servers is exciting, but to combine that level of control with world-class service and offers from the best in the industry, and a fully customizable end-user platform that is accessible through web, desktop application, and mobile devices, is downright revolutionary. In a nutshell, that is what Tandem offers, and it is all backed up by SingleHop’s 100 percent dedicated, individualized, and breakthrough technologies and service.”
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