WebAppHelp offers a support dashboard for WordPress, enabling users to keep their site in good repair.
(WEB HOST INDUSTRY REVIEW) — Web host DreamHost (www.dreamhost.com) has launched “WebAppHelp.com” (www.webapphelp.com), a third-party consulting service for WordPress (www.wordpress.org), the Web’s most popular blogging platform and content mangement system.
According to DreamHost’s announcement this week, WebAppHelp offers fee-based support for WordPress, and plans on adding support for additional open-source, Web-based applications in the near future. In addition to the standard WordPress dashboard, it offers a dashboard allowing users to update their CMS software, create as many as 14 backups per month, optimize performance, and access live support from WebAppHelp staff.
“Popular Web applications like WordPress are generally written by talented, yet small teams of programmers who may not have the time or resources to provide direct, one-on-one technnical support,” WebAppHelp customer experience vice president Ralph Castro said in a statement. “In many cases customers have been left to fend for themselves across a variety of technical support message boards, bug tracking systems, and other disparate sources of information in their efforts to resolve problems. With WebAppHelp we’ve stepped in to fill a real and definite need. We bring a wealth of experience to the table and can quickly and easily troubleshoot and optimize WordPress and other Web applications.”
Being a long-time supporter of open-source software, WebAppHelp is uniquely positioned to provide installation assistance, troubleshooting, and optimization assistance for third-party applications. And having seen a variety of Web applications run first-hand in a variety of hosting environments, the staff behind WebAppHelp have added insight into the nuances of these applications’ operation, server requirements, and what it takes to ensure sites run at peak efficiency.
Several consulting options are available starting at $4.95 per month, which gives users access to a video documentation library, site optimization services, data backup services, coding assistance, and security compliance issues. The WebAppHelp also advertises a “Security Sweep” package for $99.95, designed to repair a hacked website.
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