“The pool of submissions for this year’s National Sales & Marketing Awards was competitive, and the winners of the 2003 awards truly stood out in terms of their creativity and innovation in tackling challenges head on,” says Melinda Ligos, editor-in-chief of Sales & Marketing Management.
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Verio was judged over a 12-month period, during which it showed improvement in achieving higher customer satisfaction levels through enhanced customer service, the company said. Verio was also recognized for its training and retention initiatives.
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“Verio has made customer care a priority in its business, and the network services team works consistently to maintain high levels of customer satisfaction through increased responsiveness and attentiveness to customers,” says James Treuting, acting president for network services at Verio. “We’re honored to be recognized with this award, which we consider a testament to our commitment to deliver an enhanced customer experience, and validation of the investments we’ve made to accomplish this.”
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All recipients of the 2003 National Sales & Marketing Awards are featured in the February 2004 issue of Sales & Marketing Management magazine.
