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June 10, 2003 — (WEB HOST INDUSTRY REVIEW) — Micromuse Inc. (micromuse.com) announced today that Verio (verio.com) has implemented its network management and service assurance solution Netcool for its European data centers in London, Frankfurt, Paris and Madrid.
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“Verio provides business-critical Internet infrastructure services to a range of SMEs and enterprise customers, including e-Commerce and Web companies,” said Moos Bulder, president Verio Europe. “For many of our customers, the Internet is a critical stream of revenue and we required a robust management solution that could help us to proactively respond to problems on the network and prioritize work flow according to service level agreements. As we continue to increase our European customer base and add new service offerings, we can count on the flexibility and efficiency of Netcool to quickly help manage new growth.”
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The Netcool solution monitors service platforms, including servers, switching and routing equipment, firewalls, and managed elements to give a picture of services and network availability.
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“As the Web hosting market continues to mature, service providers are going all out to differentiate their services and to guarantee uptime in an effort to maintain and grow their customer base,” said Richard Lowe, Micromuse’s senior vice president for Europe, the Middle East and Africa. “The Netcool solution provides increased network reliability and allows Verio to further tailor service management.”
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Micromuse is a provider of business and service assurance software solutions. Verio, an NTT subsidiary, is a provider of global IP solutions to the enterprise market, including Web hosting, dedicated access, virtual private networks and managed services.
