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November 28, 2002 — (WEB HOST INDUSTRY REVIEW) — USi Inc. (usi.net), a leading application service provider, announced that it has joined the Siebel Alliance Program as a Premier Platform Partner.
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Siebel Systems, Inc. (siebel.com) is a provider of multi-channel e-business
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applications software.
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This alliance brings together USi’s managed hosting service experience,
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resulting from USi’s client base of more than 135 enterprise clients across
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product offerings, and Siebel e-business applications to deliver rapid
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deployments and low total cost of ownership to joint customers.
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“USi and Siebel Systems have a history of providing proven solutions to our
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customers, and USi’s enrollment in the Siebel Alliance Program is another
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example of this commitment,” said Phil Conley, Group Director Alliances,
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Siebel Systems. “USi is working closely with Siebel Systems to deliver the
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highest levels of service and reliability for managed Siebel e-business
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applications to customers seeking an outsourced solution.”
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As the largest provider of Siebel e-business applications’ managed hosting
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services, USi provides in-depth Siebel Managed Services including
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application management, monitoring, and ongoing maintenance and user
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support. Siebel Systems provides organizations with a proven set of
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industry-specific best practices, e-business applications software, and
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business processes, enabling corporations to sell to, market to, and serve
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customers across multiple channels and lines of business. The combination of
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Siebel e-business applications and USi’s expertise in delivering managed
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e-business solutions allow companies to fully optimize their business
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relationships while also enjoying the lower total cost of ownership achieved
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via the hosted model.
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USi’s best-practices application management services are designed to support
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client requirements, including application management, monitoring, and
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ongoing maintenance and user support through USi’s world-class Siebel
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Solution Center support team. The USi Siebel Solution Center support team is
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composed of dedicated CRM database administration, network, and
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infrastructure specialists. For clients preferring to maintain their own
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Siebel e-business applications infrastructure, USi offers remote management
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services for “insourced” Siebel e-business Applications implementations.
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“USi is partnering with Siebel Systems to provide Global 2000 companies with
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‘Siebel Managed Services,’ which deliver a compelling return on investment
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in the form of rapid deployments and lower risk implementations, thus
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enabling effective use of a client’s internal resources,” said Andrew A.
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Stern, Chairman and CEO of USi. “As such, we are thrilled to have the
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opportunity to work with Siebel Systems’ customers to serve their
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outsourcing needs.”
