Truepath Adds Weekend Tech Support
November 14, 2006 — (WEB HOST INDUSTRY REVIEW) — Truepath Christian Web Hosting (truepath.com) announced on Monday it has extended its technical support from five days a week to seven by adding email tech support on the weekends.
Truepath previously offered personalized customer phone and email support Monday through Friday, from 8 a.m. to 5 p.m. PST. The Christian Web hosting says extending the email support hours to include the weekend, will cover customers around the clock.
“Our top notch technical staff continually monitors both Web hosting activities and our servers 24-7,” says Gil Vidals, president of Truepath. “This ensures a quick response to any and all technical problems to provide maximum availability for our customers.”
Truepath offers other technical support options including its proprietary control panel trouble ticketing system, a library of tutorials, a frequently asked questions section and an extensive knowledgebase.
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