HANOVER, GERMANY - MARCH 05:  Workers prepare a presentation of advanced e-mail at the Deutsche Telekom stand the day before the CeBIT 2012 technology trade fair officially opens to the public on March 5, 2012 in Hanover, Germany. CeBIT 2012, the world's largest information technology trade fair, will run from March 6-10, and advances in cloud computing are a major feature this year.  (Photo by Sean Gallup/Getty Images)

Time Warner Cable Tells 320,000 Customers to Change Email Passwords

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Up to 320,000 Time Warner Cable customers may need to update email passwords as their email information has been compromised, the company told Reuters on Wednesday.

According to the report, Time Warner Cable (TWC) said that email and password details were gathered through malware downloaded during phishing attacks or indirectly through data breaches of third-parties that stored TWC’s customer information.

TWC said it learned of the issue from the FBI, which gave the company “limited” information. According to PC Mag, there are no indications that its systems were breached.

The company is sending emails and direct mail correspondence to encourage customers to update their email passwords.

The issue seems to be limited to clients of its Road Runner webmail service, according to NBC.


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Nicole Henderson is the Editor in Chief of the WHIR, where she covers daily news and features online. She has a bachelor of journalism from Ryerson University in Toronto. You can find her on Twitter @NicoleHenderson.

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