Up to 320,000 Time Warner Cable customers may need to update email passwords as their email information has been compromised, the company told Reuters on Wednesday.
According to the report, Time Warner Cable (TWC) said that email and password details were gathered through malware downloaded during phishing attacks or indirectly through data breaches of third-parties that stored TWC’s customer information.
TWC said it learned of the issue from the FBI, which gave the company “limited” information. According to PC Mag, there are no indications that its systems were breached.
The company is sending emails and direct mail correspondence to encourage customers to update their email passwords.
The issue seems to be limited to clients of its Road Runner webmail service, according to NBC.