(WEB HOST INDUSTRY REVIEW) — Dedicated data center, Internet exchanges, and managed IT services provider Telehouse America (www.telehouse.com) has partnered with Akibia (www.akibia.com) to offer customers 24/7, highly available support for their mission-critical data center needs, including disaster recovery.
Akibia provides consulting, integration and support for data center, network and security solutions, and Telehouse America customers now have access to its hardware maintenance and operating system support services, according to Telehouse America’s Wednesday announcement.
Offering custom service level agreements covering leading hardware and software brands such as SUN, HP, IBM, Dell, and EMC, Akibia’s multi-vendor systems maintenance services provide a single point of contact for all network, security and data center support needs. Akibia also offers data center relocation services, guaranteeing minimal downtime while optimizing companies’ data center footprints.
“Akibia’s complete data center support services, as well as our consulting, implementation and support on critical network and security solutions is an ideal fit for Telehouse and its customers,” Akibia technology vice president Robert Klotz said in a statement. “Our partnership allows Telehouse to enhance its already robust service offering, providing customers with maximum network uptime, data integrity and greater customer satisfaction.”
How this Akibia partnership will play into its managed and professional services solution, Manage-E (www.manage-e.com), will be one of the topics Telehouse will discuss at a “Breakfast on Broadway” event on November 19th at 25 Broadway in New York City from 8:30am to 11am. Akibia will discuss its full life-cycle services, ranging from implementation to on-going system support. Certified Business Continuity Vendor TAMP Systems (www.drsbytamp.com) will be present at the event to discuss several areas of business continuity and disaster recovery planning.
“Our vision is to provide the industry, housed within our data centers and beyond, complete end-to-end managed solutions, which we call Manage-E,” Telehouse America senior marketing manager Vincent Corley said in a statement. “The November 19th ‘Breakfast on Broadway’ event at 25 Broadway will clearly communicate multiple components of our managed services portfolio, which continually emphasizes turn-key solutions to aid companies in building solid business planning and practices.”
Earlier this month, Telehouse America announced the global availability of Telehouse-branded data centers in 17 cities throughout Asia, North America and Europe, giving clients access to global data center solutions, connectivity and managed services in any of the Telehouse-branded facilities located in France, the UK, Japan, China, Hong Kong, Singapore and South Korea.
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