A screen capture of cPanel's new Crystal design theme.
WEB HOST INDUSTRY REVIEW) — Web hosting provider SiteGround (www.siteground.com) announced on Thursday it is redesigning its hosting control panel, cPanel (www.cpanel.net), in an effort to improve its customers’ hosting experience.
Currently in beta, the newly redesigned cPanel features a new, customized default theme and includes new tools for better account management.
The new theme is visually divided into the four sections of quick support, find, statistics, and account information, making it easier for customers to navigate the control panel and find the information they need.
Perhaps the most important feature of the new Crystal design is the statistics section, where Siteground customers can view graphical representations of their weekly inode, processes running, CPU and executions statistics.
Using the statistics section, customers will be able to monitor closely their account performance, track peaks and troughs, and find out when their accounts have outgrown the current hosting plan and are due for an upgrade.
There are also a range of tools that the company says will simplify account management, including direct links for ordering preferred hosting account upgrades, collections of free resources, quick support section, and a tool for checking all applications versions.
“Crystal, as we call it here, is a clear and well-arranged theme and at the same time providing all information customers may need in a speedy, convenient and accessible way,” says Nikolay Todorov, support team manager and leader of the project. “It is still in Beta version and a demo is available on our forum so that customers may see its functionalities and give their feedback on our discussion board.”
SiteGround has created YouTube demonstrations of the new Crystal design, the new analytical instruments, and the tools and tips for direct account management.
Crystal is not yet installed on all SiteGround servers. Customers can request to have it installed on their account via SiteGround’s online helpdesk.
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