Hybrid cloud users often leverage infrastructure across providers, which has in turn prompted some hosting providers to offer value-added services such as management and support beyond their proprietary infrastructure.
On Thursday, Chicago-based web hosting provider SingleHop introduced ServiceFirst managed services for Microsoft Azure public cloud to be delivered by its Server Intellect division. SingleHop acquired Server Intellect in March to bring enhanced Microsoft expertise. This is the first service out of that acquisition.
With ServiceFirst, SingleHop’s Server Intellect team will help customers deploy and managed Azure-hosted VMs. The solution “seamlessly manages workloads across existing and new Azure deployments, private clouds, and bare metal environments,” SingleHop said.
Newly acquired Microsoft expertise coupled with the anticipated growth of Azure has created demand for managed services designed for the Azure public cloud.
“Azure is a desirable choice for many organizations, but public cloud often lacks the degree of support to make it work smoothly and efficiently,” Adam Cady, director of third party managed services, SingleHop said. “Server Intellect’s advanced support for Azure makes moving workloads across the Azure stack and private environments simple. We extend full service and support through the operating system level while giving customers as much visibility and control as they desire. With this solution, customers no longer have to choose between Azure infrastructure and great service and support.”
Server Intellect’s Managed Services for Azure is supported by Microsoft Certified Engineers and helps customers manage Azure and other environments through a centralized dashboard.
The services include real-time, proactive monitoring, which provides easy deployment of software and patches and advanced security capabilities.
Customers can also access expert advice on architecture, implementation and optimization, as well as support for common Microsoft applications such as SQL Server and IIS.
SingleHop isn’t the only provider to offer managed solutions around a popular public cloud. Datapipe launched managed Azure in February, and Media Temple recently added managed AWS hosting to its portfolio. Rackspace has also announced this week that it plans to launch managed AWS services before the end of the year.
As the WHIR’s sister site Data Center Knowledge notes, the managed third party cloud era is still in its infancy, and the players who start early may have the most to gain.