Rackspace Launches Fanatical Support for Microsoft Azure

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Rackspace has launched Fanatical Support for Microsoft Azure on Monday, a managed cloud solution that provides customers with application and infrastructure guidance for Azure cloud environments. Microsoft is hosting its worldwide partner conference in Orlando this week.

The offering is generally available to US-based customers initially and will be available for international customers in early 2016.

The announcement comes as Rackspace has been named Microsoft’s 2015 Hosting Partner of the Year for the fifth time, recognition it considers directly related to its commitment to Fanatical Support. The company has hundreds of employees trained as Microsoft Certified Professionals. Recently, Rackspace introduced Fanatical Support for Office 365.

Rackspace’s Fanatical Support for Azure will include managed services and expertise available 24/7/365 from Microsoft certified employees, proactive monitoring of customer environments, on-demand access to database specialists, and guidance around architecting applications and optimizing databases.

Customers can access Fanatical Support for Azure in one of two ways, Rackspace says; Fanatical Support with Azure Bundle (Infrastructure and Support) or Fanatical Support for Azure (Support Only), designed for customers who already use Azure infrastructure and want support from Rackspace.

“Fanatical Support for Azure and Azure Stack adds Rackspace’s industry-leading support to Microsoft’s deep experience with the hybrid cloud, creating a win-win for customers,” Microsoft Cloud + Enterprise group EVP Scott Guthrie said in a statement. “With this relationship, our mutual customers will have even more options for migrating their diverse IT workloads to the cloud.”

Earlier this year, Datapipe extended support to Microsoft Azure public cloud, combining its managed services and tools.

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