Those 33 consecutive months of uptime, said Q9, included the massive power outage that hit Ontario and the eastern seaboard of the United States in August of last year.
r
r
“Before we moved to Q9 we hosted our own IT infrastructure and had no real capability to deal with a disaster,” said Paul Jackson, vice president of information services for Western Inventory Service. “With our company experiencing tremendous growth, we realized a need to focus on our core strengths while providing a more robust environment for our critical systems. Q9 allowed us to do that by providing a secure, state-of-the-art facility and a highly reliable network.”
r
r
Western Inventory Service offers data collection, analysis, and on-hand counting services to retailers, wholesalers and manufacturers throughout North America.
r
r
“As a data-driven company, we could not do what we do today without Q9,” said Jackson. “Our customers often tell me how impressed they are with our IT capabilities. Over the last two-and-a-half years our network has never been unavailable except for scheduled maintenance work. Q9 has made a significant contribution to the success of our business. The icing on the cake was the power outage last August. Our infrastructure was completely unaffected and we maintained normal operations throughout the event.”
r
r
Q9 said its SLA-backed services allow Western Inventory Service to reap the benefits of outsourcing.
r
r
“In today’s fast-paced business world, companies should expect and demand reliable infrastructure,” says Osama Arafat, CEO of Q9 Networks. “Our services enable customers to realize efficiencies and deliver bottom line results. We are pleased to have contributed to Western Inventory’s success.”
