Phoenix NAP Responds to Customer Feedback with New Cloud Features

Starting on Wednesday, Phoenix NAP customers can access two new cloud features, virtual machine Import/Export and Network Storage Starting on Wednesday, Phoenix NAP customers can access two new cloud features, virtual machine Import/Export and Network Storage

Cloud services and web hosting provider Phoenix NAP announced on Tuesday that its customers can access two new cloud features, virtual machine Import/Export and Network Storage, starting on Wednesday.

Phoenix NAP Cloud’s free Import/Export solution lets users quickly and easily migrate business applications and operating system templates to and from the cloud. According to the press release, the solution will support image types from VMware first, with other types to follow based on demand. Customers can also perform imports to the node of their choice through the Phoenix NAP portal or API. The export solution lets users migrate applications out of the cloud to meet needs as necessary.

The new Network Storage feature lets users manage storage needs on-demand by sharing NFS and iSCSI storage services between virtual machines in a given location. It uses high-performance, cache-heavy systems.

“We are extremely thrilled to offer our Phoenix NAP Cloud customers with both Import/Export and Network Storage options,” William Bell, director of cloud services for Phoenix NAP said in a statement. “Each feature provides additional flexibility that enables users to manage their applications within virtual environments.”

“Creating and maintaining a strong relationship with our end users is extremely important to us and after gaining their feedback, we pinpointed both Import/Export and Network Storage as two significant features that would enhance our cloud solution” Bell added. “As we continue to develop our offering, we will continue to focus on adding functionalities that not only help improve the system overall, but provide added value to our users.”

Recently, Phoenix NAP began soliciting feedback on its cloud services through a new online customer feedback portal. Presumably, virtual machine Import/Export and Network Storage were features that customers requested via the website.

Last year, Phoenix NAP opened a second North American node for its cloud hosting services located at a Latisys data center in Ashburn, Virginia. Its Secured Cloud is available on the West and East coasts of the US, as well as in Amsterdam.

Talk back: What features have you added to your cloud services in response to customer feedback? What do you think of Phoenix NAP’s additions to its cloud service? Let us know in a comment.

Nicole Henderson

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Nicole Henderson is the Editor in Chief of the Web Host Industry Review where she covers daily news and features online, as well as in print. She has a bachelor of journalism from Ryerson University in Toronto. You can find her on Twitter @NicoleHenderson.

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