Several web hosting providers have reported issues with the PayPal IPN system Monday morning
Several web hosting providers have reported issues with the PayPal IPN system Monday morning on athread on Web Hosting Talk PayPal IPN Down. PayPal confirmed that the issue began on Sunday, and continued to work towards a fix as of Monday at 12 pm ET.
While money can be sent, PayPal currently does not notify the receiver via the IPN to process the order. Web hosts must manually process orders in the meantime.
Since PayPal is one of the top ways users opt to pay for web hosting services, the IPN issue could create a major headache for web hosts trying to efficiently process orders, especially with a backlog of orders that may have come in overnight.
“Just got an update from our technical team regarding IPN’s, being worked on as a priority and should all filter through once resolved,” PayPalUK tweeted at 11:50 am ET.
“If you are currently manually processing your transactions, please verify that your IPN handler is able to handle IPN messages for manually processed orders,” PayPal said in a notice posted on the x.com website.
Giving users multiple payment options can help in these kinds of situations. Recently, several web hosts have started accepting Bitcoin payments to offer an alternative to PayPal, which is not available in every country.
The IPN issue means that many PayPal users have experienced duplicate payments, causing lots of frustration on Twitter. Users also may not see recent transactions in their account history, an issue that has since been resolved as of 9:50 am ET.
According to some web hosts on Web Hosting Talk, paid invoices are being marked as unpaid in WHMCS, and the issues have impacted both UK and US web hosts.
Talk back: Are you experiencing issues with PayPal this morning? What have you noticed? Let us know in a comment.
About Nicole Henderson
Nicole Henderson is the Editor in Chief of the Web Host Industry Review where she covers daily news and features online, as well as in print. She has a bachelor of journalism from Ryerson University in Toronto. You can find her on Twitter @NicoleHenderson.
{ 7 comments… read them below or add one }
We experienced issue with PayPal at 2013-01-28 from 10:00 to 16:00 GMT +2. Now everything seems run smoothly. We using WHMCS, no delays, no double payments as before.
Suggestion for others: re-check your WHMCS and PayPal money balance for missing payments or double payments in WHMCS.
Paypal is quite good. I moved from 2 checkout and I must say I have never had an issue since.
And the ugly reality for consumers, particularly payees, dealing with the clunky PayPal … http://bit.ly/UVXx53
This issue will resolved by them and people can wait for the updation.users may not see recent transactions in the Account History.but they will provide an update as soon as the issue is resolved.
All looks to be working again now with IPN’s filtering through.
IPN Problem Stil there. We have disabled paypal as payment method. Unbelievable how we depend on an american company. Fortunately we also offer a couple of other methods and surprisingly customers haven’t complaint so far. We process over 20 thousand orders just with PayPal per year. PayPal support is not mentionable and information flow on what is going on not existing.
Paypal is the most preferred payment gateway in web hosting industry. The transaction is instant and pretty easy to carry it out. Very few of our customers prefer PayPal. Being an Indian web hosting provider, most of our clients prefer to pay through bank transfer. The most safest and secure method of transaction.