December 23, 2003 — (WEB HOST INDUSTRY REVIEW) — NetSuite, Inc. (netsuite.com), a developer of customer relationship management (CRM) and enterprise resource planning (ERP) software, said on Monday that hundreds of online retailers using Oracle Small Business Suite have reported increases in their e-commerce sales for the 2003 holiday season.
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San Mateo-based NetSuite developed the Oracle Small Business Suite, a solution that combines customer-facing CRM and Web capabilities with back-office accounting capabilities in a single, integrated solution.
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According to NetSuite, Oracle Small Business Suite allows online retailers to create database-driven e-commerce Web sites that automatically integrate all key business operations in a single, integrated system. This includes transaction processing, customer relationship management, order fulfillment, inventory, finance and product assembly, e-commerce and Web site management, and employee productivity.
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“Oracle Small Business Suite enables companies to build, host and manage Web stores that rival Amazon.com in terms of end-to-end functionality,” said Baruch Goldwasser, Web store product manager for NetSuite. “Our real-time integration with accounting and inventory management, as well as customer service features that increase loyalty while reducing support costs, help make a 10-person company look like a 1000-person corporation.”
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Oracle Small Business Suite is designed specifically for small and medium-sized businesses.
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