November 9, 2007 — (WEB HOST INDUSTRY REVIEW) — Managed hosting provider NaviSite (navisite.com) announced on Thursday that 90 percent of the servers affected by the six-day outage are back online and the remaining websites would be up before Friday.
Caused by a server migration on November 3, the NaviSite outage has left thousands of websites immobilized for the last six days. Most of the affected sites were hosted by Alabanza, which was acquired by NaviSite in August.
The failure apparently started during the transfer of Alabanza’s servers from Baltimore, Maryland to NaviSite’s Andover, Massachusetts headquarters. While most of the traffic was due to be rerouted over the Internet to Andover, some 200 of Alabanza’s 850 boxes were to be physically relocated. When the virtual transfer encountered problems, NaviSite engineers decided to ship about another 200 machines north.
Rathin Sinha, NaviSite’s chief marketing officer says that after the relocation, although the website hosts came up, the URLs did not, which left NaviSite customers unable to access their websites using their URLs.
NaviSite has been rushing to fix an extended outage that has left thousands of its customers’ websites offline since Saturday.
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