(WEB HOST INDUSTRY REVIEW) — Web hosting provider HostGator (www.hostgator.com) announced on Tuesday it has partnered with IT management software developer SmarterTools (www.smartertools.com) to provide a new line of web hosting software for its Windows dedicated server customers.
The announcement follows another recent partnership in which HostGator is offering RankSense SEO Management Suite to its customers.
The software bundle includes Windows mail server SmarterMail 5.x, web log analytics tool SmarterStats 4.x, and customer service software solution SmarterTrack 4.x.
Valued at about $750, the three applications will be included for free with every HostGator Windows dedicated server.
“At HostGator, we’ve always prided ourselves on giving our customers additional value for their money,” says Brent Oxley, the CEO and founder of HostGator. “Our partnership with SmarterTools is going to give our Windows hosting customers just that — a wide variety of high quality features and services that they would have a much more difficult time getting elsewhere.”
As an alternative solution to Microsoft Exchange, SmarterTools provides enterprise-level functionality to businesses, ISPs, and web hosting environments.
The mail server application offers a range of features, including detailed reporting, events/notifications, throttling, email archiving, intrusion detection/prevention, advanced synchronization, and out-of-the-box antispam and antivirus.
SmarterStats is a complete Web log analytics solution that supports various log file types, including Internet Information Server and Apache, on Windows and Linux operating systems.
The tool also provides detailed website statistics for both small and enterprise-level businesses while reducing disk space usage by 85 percent.
SmarterTrack is an effective help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.
It offers features such as a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
