Government cloud adoption is continuing to boost revenues for cloud service providers, as shown by a pair of new contracts in Boston and Maui. Governments at all levels are under pressure to contain IT budgets even as network workloads increase.
A survey released by Tripwire last month showed rapid growth in federal cloud contracts, and that trend seems also to apply to governments at the municipal level. Marketsandmarkets projected growth in government cloud spending across all levels of government and around the world in an earlier report, and a Unisys study found that 46 percent of US state and local governments had contracted cloud services or had plans to do so.
As some governments begin shifting services to cloud, others will be expanding their cloud use, providing opportunities for large companies offering comprehensive solutions, like Google, as well as smaller service providers, like ShoreTel, to meet specific government needs.
Boston Chooses Google
The City of Boston has migrated to Google Cloud. Google was selected out of 10 bidders to upgrade communication and collaborative infrastructure. One of the other bids came from Microsoft, and Boston had previously used Microsoft Exchange for its network.
Boston’s 76,000 municipal employees, police, and teachers will use Google Apps on Google Cloud, after a selection committee’s unanimous decision.
“We clearly saw cloud services as the most cost effective, supportable platform to address our future needs,” City of Boston CIO Bill Oates said in a statement. He added that the selection committee’s choice was “based on its ability to meet the needs of a fast-moving city while providing a secure cloud environment.”
The cost to Boston for the upgrade is estimated at $800,000.
Maui Contracts ShoreTel
The County of Maui, Hawaii, has selected ShoreTel to serve 65 government websites, at an estimated telecommunications cost savings of 20 percent annually.
California-based ShoreTel specializes in VoIP and unified communications. Maui chose ShoreTel, which already provides service for hundreds of County phone lines, because of its ease of use, reliability, scalability, and quick implementation across multiple sites.
“We have limited network connectivity on our islands and to the mainland, so resiliency was a huge priority in our vendor selection,” said Bill Conant, section head of technology operation services, IT services division, County of Maui. “ShoreTel addresses this need with N+1 resiliency and the ability to support services during partial network outages.”
Conant also sees improved productivity from the switch, due to more efficient networking and decreased use of the help desk.