(WEB HOST INDUSTRY REVIEW) — Offering clients total control of their dedicated servers, Canadian dedicated server provider Gogax (www.gogax.com) is providing keyboard, video, and mouse over IP technology, which makes servers accessible at any time without having to manually plug in external KVM over IP hardware.
According to its Tuesday announcement, Gogax includes this option at no cost on all its regular server offerings via a permanent KVM over IP switch installed on the server’s motherboard. KVM over IP gives customers remote access to their dedicated server to install and run applications, troubleshoot all the way down to BIOS-level, reinstall the server operating system, view system health status, remote media features and more, even if the server’s Internet connection is not working.
“This solution does not only give 100 percent control to our customers over their services with us, but it also allows our tech support to remotely provide support to customers even if their server does not have connectivity,” Gogax account director Eliran Mimran said in a statement. “It is also very efficient for our provisioning team to assign servers to new customers incredibly fast since we can leverage this solution as well by installing remotely the OS on new servers.”
Within the past few years, other web hosts such as The Planet (www.theplanet.com) and Limestone Networks (www.limestonenetworks.com) have introduced KVM over IP for their dedicated server clients, which not only gives customers more control over their servers, but also reduces their dependence on server technicians, which can cost upwards of $100 per hour.
