By Justin Lee, theWHIR.com
October 27, 2008 — (WEB HOST INDUSTRY REVIEW) — Domain registrar and Web hosting provider Go Daddy (www.godaddy.com) announced on Monday it has made continuous improvements to its products and services based on feedback from many of its customers who call Go Daddy for help, or to suggest product improvements.
“I’ve always said our customers are our best marketers,” says Bob Parsons, Go Daddy CEO and founder. “Turns out our customers are a key to our product development too – our best ideas come from Go Daddy’s customers.”
The company says it has implemented a wide range of significant product upgrades and service enhancements, including upgrades for value-added e-commerce services, additional disk space, and a complete overhaul of the Go Daddy website itself.
After customers requested Go Daddy to redesign its website, the company’s in-house designers set out to fulfill these requests by spending months of collecting their feedback and incorporating their ideas to make the site easier to navigate.
Go Daddy is also expanding its website building services by introducing two plans, both of which include Traffic Blazer and Traffic Facts for free. Create-it-for-me websites is designed for users who want an informational site to target customers, while Power Content Plans is intended for websites that will have ongoing and continuously refreshed content.
The company has also introduced an Unlimited Hosting package designed for power users who need more disk space and bandwidth, a new integrated product suite which enables users to switch between Website Tonight, Quick Shopping Cart and Quick Blogcast, a new email plan with unlimited storage space and IMAP, and two newly launched Hosted Exchange email plans with BlackBerry support.
Finally, the company is also present on social networking sites, with Facebook widgets GoDaddy.com File Folder and GoDaddy.com Quick Blogcast. Customers can also use Twitter to check for available domains by following DomainCheck.
Earlier this month, Go Daddy launched “SmartSpace,” a new service that quickly converts an empty domain into a sophisticated website with Web 2.0 features including blogs, photo streams and news feeds.
