Ensim Introduces Hosting Reseller Automation Suite
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July 23, 2001 -- (WEB HOST INDUSTRY REVIEW) -- Ensim Corporation (ensim.com), the dominant hosting automation provider, introduced the first software for hosting providers to build and grow their businesses by giving the reseller channel specialized software that replaces customized spreadsheets and other generic small-business accounting packages.
As an upgrade to Ensim's hosting operations platform, ServerXchange, the newReseller Automation Suite costs hosting providers one-dollar per month or less for the unprecedented combined functionality of the activation, billing and administration of each domain.
ServerXchange addresses the needs of hosting providers who want to createand expand plans and service offerings, develop high-density hostingbusinesses, and build and manage a reseller channel. In the face ofhosting-industry consolidation and eroding margins, Ensim says its ResellerAutomation Suite contributes to a more profitable resellerchannel through standardized features that facilitate customer service,differentiated plans, billing and centralized administration across majorserver environments.
"The dynamics of the reseller channel in today's hosting industry dictatequick deployment, ease-of-use and differentiation," said Dennis Tsu, vicepresident of marketing at Ensim. "Building and managing an extensive channelis one of the most efficient ways for hosting providers to open new avenuesof revenue."
Hosting providers who upgrade to Ensim's Reseller Automation Suiteprovide resellers with:Plan-management templates that promote rapid time-to-market anddifferentiation.Automatic domain set-up that reduces operational overhead.Automated, recurring statements that ensure accurate and timelybilling.The ability to manage hosting resources and applications from asingle, unified interface across Win2K and Linux servers.Customer self-service that reduce support costs and increaseretention.Integrated trouble-ticketing for superior customer service.Extensive, built-in reporting that helps identify business andcustomer trends.
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