An image from the Ensim website, illustrating its Unify product
(WEB HOST INDUSTRY REVIEW) — Communications provisioning and management solutions developer Ensim (www.ensim.com) announced on Monday that it has added several solutions to its product line, including the 5.0 upgrade to its automated user provisioning tool, Unify.
The new releases include the Service Provider Edition of each of the company’s Synergy, Connect and Unify tools. Synergy is a “business support system,” which offers billing, CRM, product management, support management, marketing campaigns and analytics. Connect is a “user productivity portal” based on SharePoint that lets users integrate SharePoint resources with chat and calendaring. Finally, Unify is the company’s automated user provisioning and infrastructure management system, known as an operations support system.
“These new products represent the most significant expansion of our solutions for service providers in several years,” says David J. Wippich, CEO of Ensim, in a statement. “We are now able to offer telcos, hosters, MVNOs, SaaS, cloud, and other service providers a complete solution that automates the entire customer interaction process from contact to cash.”
The tools are designed for service providers with multi-tenant or dedicated infrastructure, or a mixture of the two. According to Ensim, no other company in the space is offering a comparable BSS, OSS and portal solution at such a low price – which Ensim considers to be the company’s differentiating feature.
The latest version of Ensim Unify, says the company, forms a base OSS platform, offering automation functions equipped with connectors that manage the functions of 40 applications, including applications hosted within a host’s data center and third-party applications hosted in the cloud.
“Ensim is significantly investing in expanding its current connector portfolio and will be releasing many new modules over the next several months,” said Dave Chang, director of technology and services, quoted in the announcement.
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