September 16, 2002 — (WEB HOST INDUSTRY REVIEW) — Customer support solution developer DemoDemo.com (DemoDemo.com) announced over the weekend that it has introduced a series of branded Flash tutorials designed to alleviate the burden on Web hosting help desk and customer service areas.
Rather than submitting support tickets, says DemoDemo.com, customers can have their simple questions answered by step-by-step Flash tutorials.
DemoDemo.com?s tutorials for the help desk and customer service areas are designed to significantly reduce the overall support costs for a Web hosting company. Rather than searching through FAQ pages, says DemoDemo.com, customers can view movies, branded with the hosting company?s logo, that take them step-by-step through the tasks they want to accomplish and allow them to pause or replay using the control bar.
