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Dell to Shut Down Consumer-Focused Cloud Storage Service DellData Safe

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Dell is giving customers a year to offload data stored in its online backup and storage service, DellData Safe, as it prepares to shut down the consumer-focused storage service.

DellData Safe gave consumers a way to backup data on their PCs and laptops. The company is encouraging customers to use its more business-oriented Dell Backup and Recovery service, which it will continue to operate.

The DellData Safe service will shut down on June 11, 2015, and all user data will be permanently deleted from the system 30 days after user accounts expire.

Other consumer-focused online storage services have shut down as they struggle to compete with options like Dropbox or Google Drive that offer more features at increasingly lower prices. In April, Canonical announced that it would shut down its cloud storage service Ubuntu One, giving users until the end of July to retrieve data stored on the service.

In March, AVG announced its plans to phase out its cloud storage services, LiveKive, which enabled customers to archive and share content across desktop and mobile devices.

Dell has provided customers with instructions on how to retrieve their files and back them up to their Windows PC.

While DellData Safe is shutting down, the company is pushing users towards its Dell Backup and Recovery solution, which offers automated backup and recovery. It comes in two versions, Basic and Premium, and has an option to purchase Cloud Storage along with the Basic or Premium versions that enables online backup.

The basic version is pre-installed on Dell Windows 7 and Windows 8 devices, but the premium version allows for complete system backups and continuous data protection.

It is unclear how many customers currently use DellData Safe, but by giving customers a year to find an alternative cloud storage service, customers should have a relatively smooth transition.

About the Author

Nicole Henderson is the Editor in Chief of the WHIR, where she covers daily news and features online. She has a bachelor of journalism from Ryerson University in Toronto. You can find her on Twitter @NicoleHenderson.

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