New Zealand web hosting provider Web Drive went down on Monday afternoon, after a DDoS attack directed at one of its high-profile customers, according to a report by the National Business Review on Wednesday.
Web Drive has around 25,000 customers, most of them small businesses. Web Drive said all of its customers were affected in one way or another by the outage. Last year, Web Drive acquired Flexihost and Hosting Direct, gaining 9,300 domains from Hosting Direct’s Open Host division alone.
Some of Web Drive’s larger clients, including Air New Zealand and Auckland Council were also affected.
Web Drive said that in total users experienced around an hour of intermittent performance before the attack was mitigated through isolating the targeted customer.
Robin Dickie, Web Drive general manager, said that the attack was twenty times its normal network traffic, which “saturated [its] border routers, making [the] network inaccessible.”
On Tuesday, Web Drive said it experienced a repeat of Monday’s attack, which caused a brief issue with network connections.
“Our System Engineers quickly isolated the issue and are looking into further ways of mitigating this in future,” a post in the Web Drive support center said.