April 2, 2003 — (WEB HOST INDUSTRY REVIEW) — CrystalTech Web Hosting Inc. (crystaltech.com), a large proponent outsourced provider for .NET Web applications, is recording their highest growth ever in the first quarter of 2003.
CrystalTech credits this growth to their adoption of the latest technologies and a sound business model.According to Tim Uzzanti, President of CrystalTech, “We have always focused on technology, in this industry, you have to, but we also know that providing customers with the latest and greatest is not enough. You have to back up your hosting options with service, and this makes up a large portion of our business model. We give our customers 30-minute response times on email support requests, and virtually zero queue times when they call in to support. We’re in a very enviable position: we’re a profitable business, and we continue to experience growth. In addition, we’re not growing due to consolidation or via acquisitions, we are actually earning new customers. In this economy, I’d say that’s pretty good.”
