Cervalis Brings "Enterprise-class" Managed Hosting to the Midmarket

• By theWHIR.com , October 05, 2001

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October 5, 2001 -- (WEB HOST INDUSTRY REVIEW) -- In a research paper released yesterday, the research and consulting firm Hurwitz Group (hurwitz.com) found that Cervalis(cervalis.com), a next-generation provider of managed hosting and IT outsourcing, represents a unique new breed of outsourcers who are bringing high-end services to middle market clients. Cervalis is pursuing the middle market with the same kinds of infrastructure, operational processes and customer support procedures typically found at the market's enterprise, or large accounts level.

"Cervalis is one managed hosting provider targeting the midmarket thatunderstands the importance of mature IT process disciplines to managedhosting customers," says Hurwitz VP, e-services and sourcing strategies,Bill Martorelli. "By 'enterprise-class,' Cervalis means both robust from aninfrastructure perspective, and high touch from the customer supportperspective, both of which are typically reserved for the market's highend."

"Midmarket businesses have the same need for sophisticated managementservices and high-touch customer support as Fortune 500 organizations," saidCervalis president Michael Boccardi. "We strive to bring advanced servicesand high-quality customer support to organizations that require enterpriselevel solutions, and the fastest growing group of such clients are in themiddle market segment. Cervalis is bringing best-in-class operationalpolicies, procedures, resources and excellence in execution to themidmarket."

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