CenturyLink is the latest public cloud provider to join in the price cutting wars, announcing lower prices for CenturyLink Cloud CPU, RAM, block storage and bandwidth. The new price cuts will see a typical CenturyLink Cloud VM cost at least 60 percent less than before, and bandwidth will be $0.05 GB out per month starting mid-June.
According to an announcement on Thursday, CenturyLink is not only dropping prices, but has made several updates across its cloud, offering new support bundles and service tasks, as well as Technical Cloud Service Engineers.
The restructured pricing and support models come as CenturyLink public cloud has expanded to 16 cloud nodes around the world, and the company has acquired several cloud companies including Savvis, Tier 3 and PaaS provider AppFog. Its new scale has allowed the company to pass savings on to its customers, CenturyLink said.
The new support offerings for CenturyLink public cloud gives customers the choice between three support tiers, a la carte NOC service items like VM import or dedicated load balancer deployment, and the option to work with the company’s Professional Services team.
Prior to this announcement, CenturyLink bundled its premium support as part of its price offering. In decoupling its support, the company said it is now able to offer a menu of 15 service tasks that are priced hourly, so customers can pay to get common items completed.
Cloud Technical Service Engineers provide day-to-day support, proactive advisory services, account management and more. CenturyLink said that this will help enterprises make the most of its cloud services.
CenturyLink senior vice president, cloud and technology Andrew Higginbotham said its goal is “to win in hybrid solutions” by taking advantage of its position to “enable global enterprise as they transform to ‘IT as a Service’ models. Network, colo, cloud and managed services together.”
“We are taking the lead in offering an enterprise cloud that is both IT ready as well as developer friendly. We differentiate from the market with our built-in management, orchestration and platform services that enable hybrid cloud solutions across our data center service portfolio,” Higginbotham said. “With this ‘built in, not bolted on’ strategy, we are optimizing both the hard costs and people costs it takes to deploy and manage cloud services at scale. We believe we can help our customers achieve a more competitive total cost of ownership. We’re backing up that belief with what industry benchmarks say is best-in-class performance and our own analysis that shows a truly compelling price/performance value.”