April 17, 2003 — (WEB HOST INDUSTRY REVIEW) — AT&T (att.com) announced on Wednesday the debut of a business local access offer that gives large enterprises and government agencies new options for eliminating reliance on other local telephone companies for their critical last-mile connections.
The offer – AT&T High Performance Access Service (HiPAS) – is targeted at the largest enterprise customers and government agencies with the most sophisticated applications and high bandwidth (between OC-3 and OC-192) needs.
“Customers have told us that last-mile access is critical to their business applications, yet service has historically been unreliable,” said Barbara Peda, senior vice president of product management and product marketing, AT&T Business. “AT&T now offers businesses and government agencies secure service with 99.999 percent network reliability guaranteed through around-the-clock monitoring, alternate site back-up and an automated self-healing provision.”
Reliable ?last mile? connections have been hard to come but are increasingly critical for business success.
?When you’re faced with connecting a company’s employees, customers and suppliers at locations spread across the United States and/or other countries, it becomes clear that carriers with limited networks and geographic reach just can’t meet the demand,” Peda said. “Over the last three years, AT&T has spent billions expanding and deepening the capabilities of its local, national and global network, enhancing its business services portfolios and rolling out e-capabilities and servicing tools designed to dramatically simplify businesses’ ability to manage their business networking.”
