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Update: Broken Cable Leaves Some Internet Customers in East Coast Region Offline

(UPDATE: Jan. 9, 2013) A cut fiber optic cable on the East Coast of the US caused a small number of end-users to lose internet service from their ISP on January 2.

Contrary to early reports, these outages had nothing to do with Amazon Web Services or the inclement weather, according to a reputable source familiar with the situation. AWS’s US-EAST-1 Region, located in Northern Virginia, reported no service disruption.

Due to the broken cable, some internet users on the East Coast could not reach any web services. In the early days of 2014, many Individuals on the East Coast faced dangerous roads, power outages, and burst water pipes, making the loss of internet a further inconvenience, but not one that was caused by the weather.

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About the Author

David Hamilton is an Associate Editor of the WHIR. The Toronto-based technology journalist has written for the National Post and other news outlets. He has covered the hosting industry internationally for the WHIR with particular attention to innovative hosting solutions and the issues facing the industry. David is a graduate of Queen’s University and the Humber College School of Media Studies.

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