March 29, 2007 — (WEB HOST INDUSTRY REVIEW) — Web hosting provider 1&1 Internet (1and1.com) announced on Thursday that Web site improves interaction between consumers and businesses, and lack of a Web site could repel business away, according to the results of a recent survey it performed.
Thirty-six percent of survey respondents agreed that not having a Web site would lead them to shop elsewhere or select an alternative business, while 28 percent agreed that they would have “doubts or reservations buying from a business without a Web site.”
In addition, 76 percent of respondents said it was easiest to contact a business via a phone number or email address provided online.
“Web sites provide a link between consumers and their retail experiences,” says Andreas Gauger, chairman of 1&1. “Providing an online service is essential to keep consumers happy and loyal.”
About theWHIR.com
Since 2000, The Web Host Industry Review has made a name for itself as the foremost authority of the Web hosting industry providing reliable, insightful and comprehensive news, interviews and resources to the hosting community. TheWHIR is an iNET Interactive property. For more information on iNET Interactive, visit http://www.inetinteractive.com
No related posts.
