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(WEB HOST INDUSTRY REVIEW) -- Guided by users' suggestions, web hosting provider SiteGround (www.siteground.com) launched new features for its customized cPanel (www.cpanel.net) theme, "Crystal," including multiple languages and an "important notices" section, as well as full and partial backups.
Since launching Crystal at the beginning of March, SiteGround been receiving feedback from customers on what features they would like to see embedded in Crystal, according to SiteGround's Thursday announcement. Due to a flood of response from SiteGround's large international customer community, within a matter of weeks, SiteGround translated its customized theme into 11 languages and is working on adding five more language options.
"We received lots of suggestions and feedback from our customers through Facebook, Twitter, our forum and our blog," SiteGround marketing specialist Radostina Kesova said in a statement. "All we had to do was listen to what users need and make it happen as soon as possible. It is just great that we have the opportunity to talk to our clients, discuss their ideas and add value to their Crystal experience."
At users' request, SiteGround's development team produced a custom backup script that let customers backup their whole accounts, databases or just email filters and forwarders. Since last week, customers have been able to make instant full or partial backups using cPanel for free. The script was also specifically designed to save resources and not overload the servers, unlike other backup solutions.
SiteGround also upgraded the cPanel "Notices" section to ensure uninterrupted email services by displaying alerts when any email account goes beyond the email quota. It also offers guidelines on how to optimize that particular inbox to maximize uptime.
Read Back Issues of WHIR Magazine
October 2009 - Web Hosting's All Star Team
This has been, for us, one of the most interesting, exciting and challenging build-ups to an issue of the magazine yet, Web Hosting's All Star Team. The balloting process was our first experiment with a kind of user participation we're planning to do a lot more with in the months to come. We had thousands of ballots submitted, with hundreds of write-in suggestions and a demonstration of user engagement that has us feeling super positive about the project.
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July 2009 - What am I Worth?
One of the interesting luxuries of working on a project like the printed WHIR magazine is that it allows us to play with things like our point of view from one issue to the next. In recent months we've been giving added attention to the kind of practical and applicable advice aimed at smaller hosts and resellers. This issue carries on with that point of view, asking, in our cover story, "what am I worth?" It's a complicated question without a clear-cut answer.
About This Issue | Read Digital Edition
May 2009 - The Blueprint for a Small Web Host
I was a little surprised by how difficult it became to see this idea through. We set out to assemble a blueprint for a small hosting business, but butted up pretty quickly against the general impossibility of covering all the territory that was out there to be covered. The basic constraints of a printed magazine, and the less-than-infinite amount of time we had available forced us to face the fact that we could never produce an exhaustive guide to starting a hosting company.
About This Issue | Read Digital Edition
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