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April 7, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Online tutorial provider DemoWolf (demowolf.com) announced on Monday it has joined consumer feedback management provider RatePoint (ratepoint.com) consumer feedback and site seal program. The program provides a system in which customers can give public feedback about their experiences with a company.
"With the RatePoint program, clients are able to write reviews about their experiences with DemoWolf for the public to see," says Rob Moore, president of DemoWolf. "It also gives clients the opportunity to voice any concerns they have, and if so, allows us an opportunity to respond and correct any problem the client may have had. We welcome any such opportunity, as it can only solidify our reputation as being a customer-focused organization -- real proof that DemoWolf is an organization that companies should have no reservations in dealing with."
By joining the RatePoint program, DemoWolf enables consumers to make public testimonials about their experiences in working with the company. Demowolf customers can write either positive or negative reviews, and if negative, gives the company a chance to respond and if necessary, take corrective action.
If DemoWolf fails to satisfy the client's issues, then the review goes on record as being a negative client review. Any visitor to Demowolf's website can read about customers' experiences with Demowolf by clicking the RatePoint seal which appears on the top right corner of all pages.
DemoWolf provides Flash tutorials for the Web hosting industry, with over 1600 ready-made tutorials available for Web hosts to have custom branded with their logo. Tutorials include series for cPanel, Plesk, Helm, H-Sphere, Virtuozzo, Direct Admin, email and FTP applications, domain registrars, private nameservers, phpMyAdmin, RVSiteBuilder, WordPress and SmarterMail. New series currently in development include Plesk 8 for Windows, RVSiteBuilder Pro, phpBB, CubeCart and Drupal.
Demowolf launched its tutorial reseller program last week, enabling companies to sell their tutorials and make a profit doing so.
Read Back Issues of WHIR Magazine
October 2009 - Web Hosting's All Star Team
This has been, for us, one of the most interesting, exciting and challenging build-ups to an issue of the magazine yet, Web Hosting's All Star Team. The balloting process was our first experiment with a kind of user participation we're planning to do a lot more with in the months to come. We had thousands of ballots submitted, with hundreds of write-in suggestions and a demonstration of user engagement that has us feeling super positive about the project.
About This Issue | Read Digital Edition
July 2009 - What am I Worth?
One of the interesting luxuries of working on a project like the printed WHIR magazine is that it allows us to play with things like our point of view from one issue to the next. In recent months we've been giving added attention to the kind of practical and applicable advice aimed at smaller hosts and resellers. This issue carries on with that point of view, asking, in our cover story, "what am I worth?" It's a complicated question without a clear-cut answer.
About This Issue | Read Digital Edition
May 2009 - The Blueprint for a Small Web Host
I was a little surprised by how difficult it became to see this idea through. We set out to assemble a blueprint for a small hosting business, but butted up pretty quickly against the general impossibility of covering all the territory that was out there to be covered. The basic constraints of a printed magazine, and the less-than-infinite amount of time we had available forced us to face the fact that we could never produce an exhaustive guide to starting a hosting company.
About This Issue | Read Digital Edition
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