Blogs: M&M’s --- Part I - This stands for Marketing and Money
Blogs: Sometimes not making money is ok....
News: SaaS Software Licensing with Insight
News: Managed Email Security Services Trends with eleven and Variomedia
January 24, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Email security provider Clearswift (clearswift.com) recently encountered a domain name debacle that made it near impossible for several customers to send or receive their emails.
The issue occurred when mimesweeper.biz, the domain where customers' emails are routed for spam and viruses before being filtered, went offline. According to reports, the WhoIs record for the domain shows that it expired on December 13, 2007, suggesting that the outage was likely caused by Clearswift's forgetfulness to renew its registration.
Reports of the problem began coming in on Wednesday morning in the UK and by the evening, support staff had created some backup options that involved customers putting additional addresses into their email servers' configuration files so that if for some reason the first server failed, the email would be routed to a second or third address rather than bouncing. At present, most customers have been helped, but Clearswift says there are still some that haven't implemented the current solution and are threatening charges.
Although Clearswift is still unsure what exactly caused the outage, its director of product management, Alyn Hockey, says the theory about the lapsed registration may be correct.
Clearswift says it has about 17,000 business customers and filters content for about 25 million end users. Hockey says approximately five percent were affected by the outage.
Read Back Issues of WHIR Magazine
October 2009 - Web Hosting's All Star Team
This has been, for us, one of the most interesting, exciting and challenging build-ups to an issue of the magazine yet, Web Hosting's All Star Team. The balloting process was our first experiment with a kind of user participation we're planning to do a lot more with in the months to come. We had thousands of ballots submitted, with hundreds of write-in suggestions and a demonstration of user engagement that has us feeling super positive about the project.
About This Issue | Read Digital Edition
July 2009 - What am I Worth?
One of the interesting luxuries of working on a project like the printed WHIR magazine is that it allows us to play with things like our point of view from one issue to the next. In recent months we've been giving added attention to the kind of practical and applicable advice aimed at smaller hosts and resellers. This issue carries on with that point of view, asking, in our cover story, "what am I worth?" It's a complicated question without a clear-cut answer.
About This Issue | Read Digital Edition
May 2009 - The Blueprint for a Small Web Host
I was a little surprised by how difficult it became to see this idea through. We set out to assemble a blueprint for a small hosting business, but butted up pretty quickly against the general impossibility of covering all the territory that was out there to be covered. The basic constraints of a printed magazine, and the less-than-infinite amount of time we had available forced us to face the fact that we could never produce an exhaustive guide to starting a hosting company.
About This Issue | Read Digital Edition
Comment anonymously or log into your WHIR account
Logging in allows enhanced commenting features (such as external linking) in news, features, blogs and more.