In the early days of e-business, marketing your Web site simply meant
getting listed in a handful of search engines. Most of these engines were
free, and the only thing required for a listing was patience - submit your
site, and visitors arrived in four to six weeks.
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These days, marketing an online business is much more difficult -
particularly for Web hosting companies and their resellers, who compete in a
very crowded industry. As such, it is important to develop a diverse,
targeted marketing strategy to ensure you get the most value for your
marketing dollars.
Developing a marketing strategy
One of the keys to a successful marketing strategy is focus. If you decide
to launch a low-end, one-size-fits-all "vanilla" host, for example, it will
be difficult for customers to discern the difference between the services
you offer and the thousands of other hosting companies that offer similar
features. As such, you should try to establish a value-added and/or niche
service that distinguishes your company from most others, whether it is
catering to a specific demographic, or offering services most other hosts do
not. Companies like Rackspace Managed Hosting and Rackshack adopted unique
business models early in their business life (Rackspace by offering managed
dedicated servers ahead of most of the industry, and Rackshack by selling
low-end dedicated machines), and their unique focus has paid off in spades -
both are leading companies in their industry segments.
Search engines
Although the industry landscape has changed, search engine success is still
at the core of most companies' marketing strategy. While search engines have
proven less fruitful for most online businesses in recent years, they are
still an essential component to a well-rounded campaign. To achieve maximum
success with search engines, make sure you are listed with all the major
ones that still accept free submissions. These include Google, Altavista and Alltheweb.com, three major search
destinations where you can still submit your site for free (albeit without
any guarantee of a listing).
To double you chances of becoming included in most major search engine
indexes, submit your site to the Open Directory Project, also popularly
known as DMOZ. While you will receive
little traffic directly from DMOZ, most major search engines, including
Google, consider a DMOZ listing to be a positive influence when calculating
where your site should be ranked in their index. What's more, Google places
a great deal of importance on its own site directory, which uses results
from DMOZ; therefore, if you become listed in Google's own directory through
your DMOZ listing, the chances of your site receiving an improved ranking
increase greatly.
These days, however, submitting your site to search engines for free is
merely the tip of the iceberg. Any Web hosting company that is serious about
generating sales leads from search engines also designates a budget to
ensure their site is listed in every major search destination, regardless of
whether submissions can be made for free. This is known as "paid inclusion",
and virtually every major search engine aside from Google offers some sort
of paid inclusion program. Paid inclusion guarantees that the search engine
will re-index your Web site every several days for a set period of time,
thereby indexing any changes or updates to your site in a quick and
efficient manner (free submissions sometimes take six to eight weeks to be
added - and sometimes never get added at all).
Pay per click (PPC) marketing
Pay per click marketing affords Web hosting firms and resellers a
cost-efficient and reliable way to generate targeted traffic and sales
leads. By bidding and associating your site only with keywords you want, you
can ensure that most visitors to your site are in search of the types of
services you offer. With the advent of Overture (a PPC leader) in Germany,
Britain and other European nations, PPC marketing can also help your company
establish a worldwide footprint. Of course, regardless of the where you
choose to market your services, a strong keyword strategy is still required.
Hosting-specific PPC engines are also emerging as popular marketing tools
and should also be considered as part of any host's advertising campaign.
Sites like Findyourhosting.com
and ISPCheck offer only hosting-based
keywords and categories to targeted audiences.
Keywords and strategy
Because of the hosting industry's hyper-competitive nature, it is important
to associate your site with well-chosen keywords. Terms like "Web hosting"
and "dedicated servers" are very broad and difficult to penetrate in search
engines. It is therefore a good idea to use tools like the Overture
suggestion tool and Wordtracker
to find keywords that yield strong search volumes, but are not difficult to
generate solid rankings with. Efficient use of META and ALT tags will ensure
this can be accomplished. Your keywords should always be directly tied in to
your business strategy.
Hosting directories
Web hosting directories, such as theWHIR's Find Web Hosts have also
developed over the past two to three years as effective marketing channels
for hosting companies seeking end users and businesses. Most offer listings
inside different "spotlights" that are structured in a categorical manner -
shared, dedicated, virtual, etc. - and charge hosting companies by the
month, click, sales lead or a combination of all three. Many hosting
directories garner significant amounts of traffic and offer reasonable
introductory rates, allowing even smaller reseller operations to benefit
from targeted traffic. You can find profiles of most major Web hosting
directories here.
In conclusion
There is no one "magic source" for site traffic and sales leads; it takes
organic growth, word of mouth referrals based on stellar service and a
well-rounded marketing plan. Mix and match your paid inclusion and pay per
click strategies with standard search engine submissions and you'll have an
advantage over a significant number of hosting firms with no clear
objectives. Remember to stay on top of the industry's marketing and search
alliances, however; they are constantly in a state of flux, and if you're
not on top of each and every update you could miss the boat entirely on key
marketing developments.