IBM Is Worst Performer on Dow as Cloud Services Unit Falters

(Bloomberg) — IBM fell the most in three months after reporting revenue that missed estimates, with sales in a key unit declining for the second consecutive period. The quarterly results, released Tuesday after the close of trading, further extend Chief Executive Officer Ginni Rometty’s turnaround plan into its fifth year without… Read More

Ingram Micro’s Inflection Point: Years of Cloud Investment Are Paying Off

Brought to You by MSPmentor Ingram Micro’s cloud business has reached an inflection point. It’s now growing as fast as almost anything else in the company—and pointing a way toward tomorrow. So says Renee Bergeron, senior vice president of Global Cloud at Ingram. Her perspectives arrive in conjunction with news that Ingram… Read More

Microsoft Profit Tops Estimates as Cloud Growth Marches On

(Bloomberg) — Microsoft Corp.’s turnaround plan got back on track in the latest quarter, buoyed by rising sales of internet-based software and services. Profit in the fiscal fourth quarter exceeded analysts’ estimates and adjusted sales rose 9 percent as demand almost doubled for Azure cloud services, which let companies store and… Read More

Google Brings Tech That Made YouTube Faster to Its Cloud Services

Brought to you by Data Center Knowledge Alphabet subsidiary Google is so confident in its new approach to handling internet-scale network congestion problems that it is now bringing the technology to Google Cloud Platform, its infrastructure services for the enterprise. Google’s new BBR networking algorithm is already used to accelerate… Read More

Cloud Service Provider Skills Training and Certifications Guide

The certificate launched on Monday, combined with the expansion of its OpenStack administration course, will cover new capabilities in the latest release

Update, July 24: A previous version of this article referenced an outdated Google cloud certification.  The shortage of skilled, certified applicants for IT jobs is well documented. Professionals in cybersecurity, cloud and other areas of IT are in high demand around the world, and companies, governments, educational institutions and industry… Read More

BC Partners Acquires PlusServer from GoDaddy in €400M Deal

GoDaddy has reached an agreement to sell managed hosting provider PlusServer to funds advised by BC Partners for €397 million ($456 million), the company announced Tuesday. PlusServer is based in Cologne, Germany, and was acquired by GoDaddy as part of the €1.69 billion Host Europe Group (HEG) deal in December.… Read More

Private Cloud Can Beat Public Cloud on Price: Report

Two out of five IT decision makers say their private clouds are operating at lower unit costs than public cloud, according to survey results released Thursday by VMware and 451 Research. 451 surveyed 150 IT decision makers on behalf of VMware in February 2017 for Can private cloud be cheaper… Read More

Atlantic.Net Taps Trend Micro for Managed Hosting Security

Atlantic.Net has tapped Trend Micro to back its Managed Hosting Solutions with the Deep Security Suite, the company announced Monday. Trend Micro’s data center and cloud-optimized security techniques are now available to Atlantic.Net managed hosting customers to protect their servers by applying an instant “virtual patch” to servers, virtual desktops,… Read More

How to Use AI to Serve Your Customers Better

Among the early benefits of artificial intelligence systems, machine learning and natural language processing have the potential to transform customer service processes that are too often frustrating for customers and expensive for web hosts and service providers. A number of tools are currently available to enable companies to overhaul their… Read More