February 14, 2005 -- (WEB HOST INDUSTRY REVIEW) -- According to posts on a Usenet newsgroup, a shared hosting server at Web hosting provider OLM (olm.net) went down on the morning of February 8 in an outage that affected some sites for as long as 28 hours.
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"It has been determined that HS36 experienced a hardware failure," OLM said in a message to its customers dated 1:43:23 PM on February 8.
The outage was first reported by OLM in a message to its customers at 10:46:37 AM on February 8. "Server HS36 required an unscheduled reboot and is currently going through emergency disk checks. Our system administrators are currently monitoring the status and all services will be restored as soon as possible."
The problem with server HS36 was caused by a disk corruption, Chris Silkman, business manager for OLM, told the Web Host Industry Review.
According to Silkman, 83 domains were hosted on server HS36. When the server went down, the backups were immediately put back online on another server. However, 13 domains had to be recreated manually. This process took an extended period of time and the Web sites for the 13 affected domains were down for the approximately 28 hours reported.
Sites on the server were not restored until February 9 at 2:44:40 PM, OLM said in another message. "All sites on HS36 have been successfully restored and are currently online."
Silkman said the company has already offered credits to customers affected by the technical issue.
