September 13, 2005 -- (WEB HOST INDUSTRY REVIEW) -- New Mexico-based Web hosting provider FatCow (fatcow.com) announced on Wednesday the results of its annual "iSay Survey," in which thousands of customers offered their feedback on FatCow's hosting services while entering to win a Dell or Mac laptop.
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Professional photographer Jack Byers, whose Web site (jackbyers.com) has been hosted with FatCow for more than a year and a half, won the contest. He chose a Macintosh iBook 12-inch laptop.
FatCow says its customer support team, the "Moo Crew," received a 98.8 percent rating among survey respondents. Survey respondents also offered suggestions for improving the company's services, and requested additional features.
"As we continue to grow, it's comforting to know that word-of-mouth and personal referrals remain integral to our growth," says Peter Ziesmann, FatCow's marketing and advertising director. "It creates a unique incentive for FatCow to live up to its customer-friendly reputation every day, with every call we answer and every e-mail we respond to. We know our growth depends primarily on one thing ? satisfying our customers."
