Cervalis Brings "Enterprise-class" Managed Hosting to the Midmarket
October 5, 2001 -- (WEB HOST INDUSTRY REVIEW) -- In a research paper released yesterday, the research and consulting firm Hurwitz Group (hurwitz.com) found that Cervalis
(cervalis.com), a next-generation provider of managed hosting and IT outsourcing, represents a unique new breed of outsourcers who are bringing high-end services to middle market clients. Cervalis is pursuing the middle market with the same kinds of infrastructure, operational processes and customer support procedures typically found at the market's enterprise, or large accounts level.
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"Cervalis is one managed hosting provider targeting the midmarket that
understands the importance of mature IT process disciplines to managed
hosting customers," says Hurwitz VP, e-services and sourcing strategies,
Bill Martorelli. "By 'enterprise-class,' Cervalis means both robust from an
infrastructure perspective, and high touch from the customer support
perspective, both of which are typically reserved for the market's high
end."
"Midmarket businesses have the same need for sophisticated management
services and high-touch customer support as Fortune 500 organizations," said
Cervalis president Michael Boccardi. "We strive to bring advanced services
and high-quality customer support to organizations that require enterprise
level solutions, and the fastest growing group of such clients are in the
middle market segment. Cervalis is bringing best-in-class operational
policies, procedures, resources and excellence in execution to the
midmarket."
To obtain a full copy of the research paper, visit the Cervalis Web site.
