November 26, 2007 -- (WEB HOST INDUSTRY REVIEW) -- Enterprise applications software provider Deltek (deltek.com) announced on Monday it is employing a wide range of Verizon Business (verizonbusiness.com) services to support Deltek's rapid growth and portfolio expansion. The multiyear, multimillion-dollar agreement will see Verizon Business provide Deltek with managed private IP, managed IP PBX, Web center, voice services, audio, video and net conferencing and customer premises equipment.
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The services will enable Deltek to expand while improving its customer support and reducing overall costs. Deltek is employing Verizon Business' service private IP and IP PBX to streamline voice and data and to link more than 1,200 employees across 14 business locations in the United States, Europe, Australia and the Philippines.
Using its network-based, contact center solution, Verizon Web Center, Deltek is signicantly improving the support experience for customers contacting the company. Internally, Deltek uses Verizon audio, video and net conferencing services to enhance its collaboration and productivity as well as lower business travel costs.
"Verizon Business is well positioned to provide innovative solutions that help customers like Deltek deliver their products on a global basis," says Steve Young, senior VP of corporate and government markets for Verizon Business. "Our expansive global network is the foundation for the high-quality managed services we can offer, enabling Deltek to focus on doing what it does best – developing and delivering cutting edge software for its customers worldwide."