September 30, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Web hosting provider SolidSpace (solidspace.com) made several announcements this week, starting with the unveiling of its new website.
Along with the release of its new website, the company has also unveiled an enhanced suite of remote server/network monitoring tools and remote managed services designed for the small to mid-size business market.
The news follows Monday's announcement where SolidSpace revealed it is offering enhanced data center managed services in an effort to better meet the needs of small to mid-size businesses maintaining mission critical applications and networks.
With the increasing adoption of hosted solutions and software as a service models, SolidSpace decided to develop a new line of Availability Monitoring, Server Health Check and Remote Managed Services for SMBs to provide them with the tools to affordably maintain these networks and applications.
"SolidSpace has always focused on offering scalable IT solutions backed by unwavering technical support," says Jim Capps, president and CEO of SolidSpace. "By enhancing our core service offering we can meet the needs of an every changing IT services industry more quickly and efficiently. Remote IT services make data center level expertise available to businesses of all sizes, allowing them to optimize IT budgets and become more competitive."
SolidSpace's new website prominentely displays the recent additions to its managed service line, a new Frequently Asked Questions section, a site search field and a case studies section.
Aesthetically, the website's redesign features a "fresh clean style, user-friendly navigation and enhanced customer center," according to the company's press release.
The newly enhanced suite of remote server/network monitoring services provide system administrators with key tools to monitor a network's uptime, overall health and vulnerability or the ability to affordably outsource operating system management.
The service line expansion has been customized to meet the needs of businesses maintaining mission critical applications and onsite networks by making data center level managed services available via an Internet connection.
SolidSpace's Remote Managed Services enables users to remotely access a business' email server, firewall or other Internet connected device, directly providing system administrators with patch maintenance, reliability testing and a professional IT partner.
The company's new Server Health Check provides a remote availability and performance monitoring service, which enables users to decrease costly outages by keeping systems administrators aware of patch levels, virus definitions and utilization levels.
The monitoring solution delivers weekly reports that help business owners and system administrators to reduce lengthy outages. Weekly reports identify missed patches and virus definitions, as well as potential hardware issues and service failure within seconds, immediately sending alerts via email or email capable device to pinpoint technical issues.
Additionally, it decreases yearly IT service costs by providing system administrators with important performance knowledge, enabling them to efficiently plan preventive maintenance strategies for a wide range of operating systems.
SolidSpace's technical team is also available to help system administrators at a discounted rate, offering a wide knowledge base in network design, migration, and operating system and application maintenance.
SolidSpace provides IT hosting and network solutions designed for small to mid-size businesses, including onsite and remote IT services, website, application, and database hosting, managed services, colocation and broadband services.