August 1, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Managed dedicated hosting company SingleHop (singlehop.com) has addressed the industry-specific problem of allocating "dirty" IP addresses to customers, an often avoided but widespread problem.
SingleHop co-founder and chief executive officer Zak Boca said IP addresses are often tainted from previous users. "Here's a typical scenario that happens at other hosting providers. A new client signs up for a dedicated server. The server is setup, and email recipients have problems receiving mail, because the previous user of the IP space assigned to the client was blacklisted for spamming. We developed IPensure to handle this problem," Boca said in a statement.
As a proprietary tool developed in-house, IPensure will help the server provisioning process, according to LEAP backend systems developer Igor Serebryany. "IPensure is directly integrated into our advanced automatic server-provisioning system and will guarantee that new client's IP addresses are completely clean [and] free of any black listings before they are ever allocated to a new server," Serebryany said in a statement.
After conducting extensive research and sifting through hundreds of consumer complaints from outraged clients from a dozen different dedicated server providers, SingleHop found that the recurring problem was that their IP addresses were blacklisted by a real-time blackhole list (or RBL) that identifies the site as one responsible for spam, affecting the new user's ability to send email. SingleHop's IPensure will conduct a check against a variety of RBLs before allocating an IP to a new client.
