SherpaHost's technical support will address needed patches, backups, monitoring and vulnerability assessments. The offering enables customers to receive the power of a dedicated server without having to perform all of the administrative tasks associated with an unmanaged account such as server startup, patching and anti-virus protection.

Add-on services, with the purchase of a service contract, include security scans, backup and recovery, monitoring and escalation management, at no additional fee. Custom engineering options are also available, billed at a flat hourly rate.

The plan can be added to qualified dedicated hosting accounts during the purchase process. Users are provided with a basic startup environment, and SherpaHost will assist those customers who have special needs. As with all dedicated servers accounts, customers can select from a wide range of options including operating systems, RAM, hard drives, processors and firewalls.