Parallels Automation for Dynamics CRM is a fully integrated customer relationship management system. Cobweb purchased the solution to automate the delivery of several new hosting offerings and service bundles, enabling service providers to go-to-market quickly and offer a complete back-office infrastructure for online ordering, service plan management and billing and payments.

Using a single login, service providers can deliver integrated offerings that include multiple services such as hosted Microsoft Exchange, hosted Windows SharePoint Services and hosted Microsoft Dynamics CRM.
 
"We are pleased that Cobweb is using the full potential of our Parallels Automation solution to powerfully provision and manage a collection of hosting services as a single, centralized system," says Serguei Beloussov, CEO of Parallels. "This deployment demonstrates how Parallels Open Platform is helping service providers deliver advanced business applications using the software as a service delivery model."
 
Parallels Automation for Dynamics CRM includes pre-defined deployments, installation services and marketing support. Service providers pay a one-time implementation fee as well as monthly licensing fees based on the number of active users.

And as of last week, Parellels Automation has integrated Google Message Filtering email offering, enabling users to have access to Google Apps security and compliance package. The offering provides users with real-time spam and virus filtering, attack blocking and email traffic monitoring.
 
As one of Europe's leading providers of hosted Microsoft Exchange services, Cobweb is ISO27001 and ISO9001 accredited, as well as a Microsoft Gold Partner with five core competencies. The company offers a range of managed services including Hosted Microsoft Exchange and Microsoft SharePoint with mobile and archival solutions, web and SaaS hosting, and white-label hosting for reseller and referral partners.