April 7, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Online tutorial provider DemoWolf (demowolf.com) announced on Monday it has joined consumer feedback management provider RatePoint (ratepoint.com) consumer feedback and site seal program. The program provides a system in which customers can give public feedback about their experiences with a company.
"With the RatePoint program, clients are able to write reviews about their experiences with DemoWolf for the public to see," says Rob Moore, president of DemoWolf. "It also gives clients the opportunity to voice any concerns they have, and if so, allows us an opportunity to respond and correct any problem the client may have had. We welcome any such opportunity, as it can only solidify our reputation as being a customer-focused organization -- real proof that DemoWolf is an organization that companies should have no reservations in dealing with."
By joining the RatePoint program, DemoWolf enables consumers to make public testimonials about their experiences in working with the company. Demowolf customers can write either positive or negative reviews, and if negative, gives the company a chance to respond and if necessary, take corrective action.
If DemoWolf fails to satisfy the client's issues, then the review goes on record as being a negative client review. Any visitor to Demowolf's website can read about customers' experiences with Demowolf by clicking the RatePoint seal which appears on the top right corner of all pages.
DemoWolf provides Flash tutorials for the Web hosting industry, with over 1600 ready-made tutorials available for Web hosts to have custom branded with their logo. Tutorials include series for cPanel, Plesk, Helm, H-Sphere, Virtuozzo, Direct Admin, email and FTP applications, domain registrars, private nameservers, phpMyAdmin, RVSiteBuilder, WordPress and SmarterMail. New series currently in development include Plesk 8 for Windows, RVSiteBuilder Pro, phpBB, CubeCart and Drupal.
Demowolf launched its tutorial reseller program last week, enabling companies to sell their tutorials and make a profit doing so.