March 11, 2008 -- (WEB HOST INDUSTRY REVIEW) -- Customer feedback management service Ratepoint (ratepoint.com) and Web hosting provider LexiConn (lexiconn.com) announced on Monday that they are jointly hosting a Web seminar entitled "Value-Added Services: Finding the Right Mix for SMBs", on March 12 at 2 p.m. EST.
The Web seminar will discuss value-added services and the plethora of benefits they bring to small- to medium-sized businesses. No longer considered just a bonus offering, value-added services are a necessity within the competitive hosting market, making it crucial for SMBs to integrate business ROI tools and technologies to stimulate growth.
The popularity of value-added services have caused SMBs to rely on their Web host to help them determine which combination of services best fit their needs, including shopping carts, email marketing, reputation management, CRM and security solutions. Web hosting providers must choose, market and implement the right value-added services to attract and retain business customers while improving their own bottom line.
The Web seminar will discuss a range of topics concerning value-added services, including how to capitalize on value-added services to increase revenue streams and reduce churn, using partnerships to offer third-party outsourced value-added services, effective strategies for marketing and integrating value-added services to SMBs, examples of how LexiConn Internet Services uses value-added services to attract and retain SMB customers and the impact of online reputation management for SMBs and how to turn this growing market into a business advantage.
Presenters will include Tom Serani, VP of worldwide sales and partner relations of Ratepoint, and Robert Mangiafico, CTO of LexiConn Internet Services. Interested participants can register here.
