Liam Eagle: LETTER FROM THE EDITOR

Editing requires a kind of detached attention to deadlines and a particularly
critical approach to reading. This is necessary, obviously, but
it is unfortunate in a way, as well. It is not often enough that I fi nd
myself caught up in the material that crosses my desk.

With this issue, however, I found myself sincerely captivated,
again and again. Not just by one story, but by a succession of features,
columns and shorter pieces that each cut to the heart of issues
important to Web hosting, and to the
world at large.

Foremost among those was the
substantial undertaking on international
opportunities in Web hosting,
by Dennis McCafferty, featured on
our fourth cover – a globetrotting
exploration into the International
markets for Web hosting that illustrates,
in great detail, a world where
the growing adoption of Internet
technology has created very real opportunities
for International expansion
among Web hosting companies.

Touching specifi cally on established
markets like Germany and England,
budding markets like China and
Northern Ireland and even hostile
environments like the Caribbean, the piece offers a practical discussion
of the issues all hosts will have to consider before stretching
their businesses across borders.

That kind of practical know-how is the common thread that connects
the stories in this issue.

In his feature on fi ghting fraud, Jason Remillard, operator of a successful
Web hosting fi rm and one of our newest contributors, details
some of the dangers Web hosts face from fraudsters, and offers
some practical advice on how to identify and avoid them. Cybercriminals
aren’t just using stolen credit card data to defraud online
retailers, he says. They’re using the payment processing functions of
Web hosts to test the value and validity of that stolen information.

And not every threat a Web host faces will come from outside
its network. In her piece on problem customers, Esther M. Bauer
explores some of the problems Web hosting customers can cause,
either through intentionally devious activities, such as spamming,
or through less deliberate acts like excessive bandwidth consumption
or overwhelming support demands. Whatever their reason,
customer-based problems are always
best dealt with through the
development of, and adherence
to, a strict set of user policies.

Beyond the practical advice,
this issue includes analysis of
hosting’s role in the US presidential
election and DCML’s role in
the data centers of the future.

Needless to say, we’ve been
striving to improve on the product
with each new issue. With
this one, I feel we’ve succeeded
more than ever, in assembling a
longer, better-looking magazine
with some of the best reporting
we’ve ever done.

I can say for certain that I enjoyed
reading this magazine. I hope our readers do too.

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